Transit Workers Bash NYC's Sedgwick Roll-Out

New York City’s Transit Workers Union claimed that the Metropolitan Transit Authority’s “botched roll-out” of a new WC claims processing scheme “has left thousands of injured Transit Workers with unpaid indemnity and differential payments.”
In a letter to MTA chairman and CEO Janno Lieber, TWU President John Chiarello criticized the authority’s move to have services provider Sedgwick handle claims.
“I told you that the system Sedgwick was taking over was too complex for a rushed roll-out, but you ignored my warnings,” Chiraello said in a July 19 letter.
The third-party administrator was chosen by the MTA this spring for Injury on Duty reporting and MagnaCare to be used in a union member’s first 30 days of initial visit to a doctor’s office.
READ MORE

Minnesota’s workers’ compensation claim rates and benefits paid continue to be stable or follow their long-term downward trajectories, a new Department of Labor and Industry (DLI) report shows.
The 2025 Minnesota Workers’ Compensation System Report tracks two sets of trends for the system: one for the whole system, including COVID-19 claims; and, another for the system excluding COVID-19 claims, which shows a pattern more similar to prior years.
Relative to the number of full-time-equivalent (FTE) workers, the total number of paid claims dropped by 45%, indemnity claims by 28% and medical-only claims by 50% from 2003 to 2023. The total claim rate reached its lowest level in 2023 compared to any other reported year.
Compared to 2003, the average amount of time an injured worker received total disability benefits was 18% longer in 2023 for non-COVID-19 claims. The average duration of temporary partial disability (TPD) fell 20% by 2023 for non-COVID-19 claims.
READ MORE